1. Scope

This policy applies to Yebrax SMS Relay, Android Relay, APIs, queueing, webhooks, and related messaging tools. The service is primarily designed for legitimate OTP, verification, transactional, and operational messaging.

2. Spam and unsolicited messaging

You may not use the service for spam or unsolicited messaging where appropriate consent or lawful basis is absent. Opt-out, stop, and consent requirements must be respected where applicable.

3. Phishing, fraud, and impersonation

Phishing, fraud, impersonation, or messages designed to steal credentials, money, or sensitive information are prohibited.

4. Abuse, harassment, and illegal content

You may not use the platform for threats, harassment, abuse, unlawful discrimination, or content or activity that violates applicable law.

5. Carrier rules

Yebrax SMS Relay must not be used to bypass or evade mobile carrier policies or restrictions. Customers are responsible for complying with the terms, limits, and rules of the carrier associated with their SIM and phone number.

6. Consent and privacy

Customers are responsible for ensuring their SMS use complies with applicable laws, consent requirements, privacy rules, and mobile carrier policies. Recipient numbers or personal data must not be used without an appropriate lawful basis.

7. Abuse response

We may investigate reports or patterns indicating abuse and may restrict or suspend an account where necessary to protect users, the platform, or legal compliance. We may request reasonable information to verify legitimate use.

8. Reporting abuse

To report abuse related to the platform, use the contact details below and provide identifiers or details needed for investigation without sending secrets or sensitive payment information.